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Terms of Service & Refund Policy

Effective Date: May 30, 2026 — MENT Solutions LLC

1. Acceptance of Terms

By creating an account or using the Burn the Boats Challenge platform ("Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Platform. You must be at least 18 years of age to use this Platform.

2. Description of Service

The Burn the Boats Challenge is a goal accountability platform that allows users to set personal goals, deposit funds as a financial commitment, and receive a refund of their deposit upon verified completion of their goal. MENT Solutions LLC ("Company," "we," "us," or "our") operates the Platform at burntheboatschallenge.com.

3. Deposits and Payments

3.1 Deposit Requirement. To create a goal, users must submit a deposit between $20 and $10,000 USD. The deposit is held by the Company during the goal period.

3.2 Platform Fee. A non-refundable platform fee of 2% of the deposit amount is charged at the time of goal creation. This fee covers payment processing and platform operating costs and is not returned under any circumstances.

3.3 No Interest. Deposits do not earn interest. The Company may earn interest or yield on pooled user deposits held during the goal period. Users are not entitled to any portion of such earnings.

3.4 Payment Processing. Payments are processed by Stripe, Inc. By submitting payment, you also agree to Stripe's Terms of Service. The Company does not store your card details.

3.5 Deposit Limits. Deposits exceeding $10,000 require ACH bank transfer, which is not currently available. The Company reserves the right to adjust deposit limits at any time.

4. Goal Completion and Forfeiture

4.1 Proof of Completion. To receive a refund of your deposit, you must submit verifiable proof of goal completion before your deadline. Proof may include photos, videos, or other documentation as appropriate for your stated goal.

4.2 Proof Review. All proof submissions are reviewed by the Company. The Company reserves the sole right to approve or reject proof submissions at its discretion. Approval is not guaranteed.

4.3 Refund on Approval. If proof is approved, the Company will refund your deposit amount (excluding the 2% platform fee) to your original payment method within 5-10 business days.

4.4 Forfeiture on Failure. If you fail to submit proof by your deadline, fail to meet the grace period, or your proof is rejected, your deposit is forfeited in full. Forfeited deposits are non-refundable and become the property of MENT Solutions LLC.

4.5 Deadline and Grace Period. Goals expire at 11:59 PM UTC on the deadline date you select. A 24-hour grace period applies before automatic forfeiture is processed, to account for timezone differences.

4.6 Forfeiture is Final. By creating a goal and submitting a deposit, you acknowledge and agree that failure to complete your goal results in permanent forfeiture of your deposit. This is a fundamental feature of the Platform, not an error or defect.

5. Appeals Process

5.1 Right to Appeal. If your proof submission is rejected, you may submit a formal appeal within 7 days of the rejection notice by emailing legal@burntheboatschallenge.com with the subject line "APPEAL - [Your Goal Title]."

5.2 Appeal Requirements. Appeals must include: (a) your account email, (b) a description of why you believe the rejection was in error, and (c) any additional supporting evidence not included in your original submission.

5.3 Appeal Review. The Company will review appeals within 10 business days. Appeal decisions are final.

5.4 No Appeal for Missed Deadlines. Appeals are only available for rejected proof submissions. Missed deadlines are not eligible for appeal.

6. Prohibited Conduct

You agree not to:

  • — Create goals you have no intention of completing in order to test or abuse the Platform
  • — Submit fraudulent, fabricated, or misleading proof of completion
  • — Attempt to circumvent the Platform's payment or verification systems
  • — Use the Platform for any unlawful purpose
  • — Create multiple accounts to abuse any Platform features

Violation of these terms may result in immediate account termination and forfeiture of any deposits held.

7. Account Termination

The Company reserves the right to suspend or terminate your account at any time for violation of these Terms, fraudulent activity, or any other reason at the Company's sole discretion. In the event of termination due to fraud, deposits are forfeited. In the event of termination for other reasons, the Company will make reasonable efforts to refund any active deposits.

8. Chargebacks and Disputes

By submitting a deposit and agreeing to these Terms, you waive your right to initiate a chargeback with your card issuer for any deposit that has been legitimately forfeited under these Terms. Initiating a fraudulent chargeback constitutes a breach of these Terms and may result in account termination and pursuit of recovery.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MENT SOLUTIONS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE PLATFORM. THE COMPANY'S TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE AMOUNT OF YOUR MOST RECENT DEPOSIT.

10. Disclaimer of Warranties

THE PLATFORM IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. THE COMPANY DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Virginia.

12. Changes to Terms

The Company reserves the right to modify these Terms at any time. Users will be notified of material changes via email or prominent notice on the Platform. Continued use of the Platform after changes constitutes acceptance of the revised Terms.

13. Contact

For questions about these Terms, contact us at:
legal@burntheboatschallenge.com
MENT Solutions LLC, Virginia, United States